At 7even Merch, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help. This Return Policy outlines the conditions under which refunds may be granted and the steps required to request one.
Eligibility for Return
We accept return requests within 7 days of purchase. To qualify, items must be unused, in their original condition, and accompanied by proof of purchase. For digital products or services, eligibility may depend on usage, access, or completion status.
Non-Returnable Items
Certain products or services may not be eligible for return, including:
Downloaded digital products after delivery
Customised or personalised items
Services already rendered
Clearance or final-sale items
How to Request a Return
To request a return, please contact our support team from 'contact us' page with your order details and reason for the request. Once your request is reviewed, we will notify you of the approval or rejection of your return.
Processing Time
Approved returns are processed within 10 business days.
